Privacy Policy

Your privacy matters to us. At Colossal Glacier, we are committed to protecting the personal information you share with us and being transparent about how we use it.

1. Information We Collect

When you interact with our website or book a service, we may collect:

  • Your name, email address, and phone number

  • Property details or preferences you share for walkthroughs or consultations

  • Information automatically collected through the website, like cookies or analytics

This information helps us provide you with better guidance and improve your experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and schedule property walkthroughs

  • Provide clear, honest guidance about property potential and services

  • Communicate updates, promotions, or relevant content if you opt in

  • Improve our website and services based on user behavior and feedback

We never sell your personal information to third parties.

3. Sharing Information

We may share your information only:

  • With real estate agents you’re working with (with your consent) to provide a smoother property experience

  • With trusted service providers helping us manage the website or communications

  • As required by law or legal processes

4. Cookies and Website Tracking

Our website uses cookies and analytics tools to:

  • Understand how visitors use the site

  • Improve the user experience

  • Track clicks on forms or buttons for website functionality

You can choose to disable cookies in your browser, but some features of the website may not function properly.

5. Your Rights

  • You can request access to the personal information we hold about you.

  • You can ask us to correct, update, or delete your information.

  • You can opt out of marketing emails at any time.

To make a request, please contact us at info@colossalglacier.com.

6. Data Security

We use reasonable technical and organizational measures to protect your personal data. While no system is completely secure, we do our best to keep your information safe.

7. Governing Law

This Privacy Policy is governed by the laws of Portugal.

8. Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

By using our website or booking a service, you agree to the collection and use of your information as described in this Privacy Policy.